This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What information do we collect?
We only collect information that we need that is related to your order. This includes your: Billing address Shipping address Contact phone number Email address Credit card information
In addition, we also collect information on your IP address, browser type, and referrer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so we can improve our marketing.
How is my information used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and storage
Only your order data billing, shipping, and order contents data are stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a Web server. We do not store your credit card data.
Cookies and browser information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
Easy returns to USPTA
Unwashed, unworn, or defective merchandise may be returned within 30 days after the date of purchase for a merchandise exchange or a full refund based on the original form of payment. A check will be issued for items paid by check.
DVD/CD return policy
A DVD or audio CD is returnable within 30 days for a refund or exchange of a different item only if it is returned with the hologram seal intact (i.e. unopened).
An open case (a broken seal) is not returnable for a refund or exchange.
A DVD or audio CD is exchangeable for the exact same title only if it is defective.
Credit card safeguard
At uspta.com we don't just stand behind our merchandise, we also do our best to provide a safe and convenient online shopping experience.
Our Secure Sockets Layer software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the Internet.
If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 800-877-8248. Our merchandise department is open Monday through Friday, 8:30 a.m. to 5 p.m. CST. They'll be happy to take your order right over the phone.
USPTA.com values its customers and respects their privacy. Your information will not be sold or given to another company.
USPTA ships worldwide. Shipments to Alaska and Hawaii require air delivery. For second-day air delivery, add $15 to shipping total. For overnight delivery, add $20 to the total.
USPTA primarily ships UPS or FedEx Ground or FedEx Home delivery. Standard shipping costs apply to the continental U.S. only.
USPTA ships via United States Postal Service to United States territories and international destinations. We will contact you via email with the shipping cost for your approval before sending packages.
For overnight delivery, add $20 to shipping total. For second-day delivery, add $15.